In order to provide the best medical care to our patients, we prefer that patients make appointments for the following services:

• GYN/Pelvic Exams
• Comprehensive Physicals
• Immunizations
• Minor Surgeries

Walk-ins are welcome for sick visits.

Appointments have priority over walk-ins in terms of the order in which patients are seen. Walk-ins are seen on a first come first serve basis as per the patient sign in sheet. Our normal office hours are Monday through Friday 8:00 AM until 5:00 PM. We are closed for lunch between 1 PM and 2:00 PM. We will see our last appointment before we close for lunch at 12:15 and our last appointment of the day at 4:30 PM.

It is critical that appointments be kept to ensure fairness to our patients. If you must cancel your appointment, we require at least 24 hours notice. Failure to show up for an appointment will result in a $10.00 missed appointment fee, for which the patient is responsible.

As of May 15th, 2005 our office will collect all co-pays prior to the office visit. Please understand that unless a patient’s health is emergent, we can not see the patient unless co-pay is paid

We require 48 hours for prescription refills. Prescription refills requested on Thursday or Friday may not be ready until the following week.

After hours care is provided by calling our office phone which will forward to Dr. Batish. This service is only for medical emergencies and can not be used for prescription refills or making appointments. Patients must call back during normal office hours for these services. In the event that you can not reach Dr. Batish and emergent care is needed, we recommend that patients go to New Hanover Hospital Emergency Room, Brunswick Hospital Emergency Room, or Brunswick Urgent Care.

Patients with an outstanding balance of over ninety days will not be seen unless the illness is emergent or the patient enrolls and complies with a payment plan.

Please allow at least a week for standard lab test call backs. For specialty lab call backs, it may take up to two weeks. Each lab test result is processed, faxed to us, and reviewed by the doctor before results are given to the patient. If lab results are not faxed to us in a timely manner, the patient may need to call the lab or the hospital to request expedited results.

As per HIPAA guidelines, we can not release any patient information to friends or family of the patient unless the individual is the parent or guardian of a minor (under 18 years of age) or is listed on the patients HIPAA consent form. Patients under 18 years must be accompanied by their parent or guardian in order for them to be seen.